Build Alliances

Take on difficult problems, technical and strategic
Work shoulder-to-shoulder with clients
Embrace diversity in people, voices, and ideas

Pursue Mastery

Seek the highest standard
Improve via marginal gains
Test yourself

Pay Attention

Practice self-awareness
Practice situational awareness
Embrace constraints

Act Without Fear

Practice radical candor
Practice radical humility
Make the best move, not the safest one

Show Up, Step Up

Articulate a persuasive vision
Help people follow us
Make good coffee

Be Adaptable

Keep it lean
Design for the Unexpected
Adapt your process too